ServiceNow Developer

Keystone Solutions is seeking a ServiceNow Developer to join our consultancy mission at a client site. In this role, you will be responsible for designing, configuring, developing, and integrating application solutions on the ServiceNow platform. Your primary goal will be to automate business processes (IT, Human Resources, Customer Service) to enhance operational efficiency., * Design and configure native modules of the platform (ITSM, ITOM, HRSD, CSM, etc.).

• Develop custom scripts (Business Rules, Client Scripts, Script Includes, UI Actions) in JavaScript.
• Create and customize user portals (Service Portal) using HTML, CSS, JavaScript.
• Model data and configure validation workflows (Flow Designer).
• Implement the functional and technical architecture of the ServiceNow WSD platform.
• Implement data models related to assets, buildings, spaces, contracts, suppliers, and vehicles.
• Establish workflows and processes related to inventories, asset movements, and Facility Management.
• Follow the Out-Of-The-Box (OOTB) model approach of ServiceNow.
• Conduct data migration and recovery.
• Perform integration testing of the solution.
• Provide documentation of configurations and developments.

• Logical thinking
• Curiosity
• Structured, autonomous, with a strong sense of service and documentation
• Pragmatic mindset
• Goal and results-oriented
• Client-oriented
• Strong adaptability
• Precision

General Technical Skills and Experience:

• 3+ years of experience in software development.

Specific Technical Skills and Experience:

• 3+ years of experience in implementing and configuring ServiceNow applications.
• Knowledge of JavaScript and Flow Designer.
• Experience with REST and SOAP integrations.

Education and Certifications:

• Bachelor’s degree or equivalent.
• ServiceNow Certifications: Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Implementation Specialist (CIS) IT Service Management, Certified Implementation Specialist (CIS) Human Resources Service Delivery.

Additional Assets:

• Experience in a public service is a plus.
• A certification or ongoing certification process in Workplace Service Delivery is considered an asset.

Language Skills:

• Native language: French or Dutch.
• Good knowledge of the second national language.
• Fluency in English., * CAD (certified application developer) - Level: Junior - Most recent: This year
• CSA (certified system administrator) - Level: Junior - Most recent: This year
• flow designer - Level: Junior - Most recent: This year
• HRSD (human resources service delivery) - Level: Junior - Most recent: This year