Data Center Engineer

• Assisting with the management of the data centre environment in line with good practice and company policy
• Monitoring and managing our data centre BMS systems (on site and remotely)
• Responding to alerts and incidents in a timely manner
• Managing requests for change and incident tickets within the engineering service desk call queue
• Installing server racking, equipment, and structured cabling as required
• Implementing solutions for new clients and providing technical remote hands service to live clients
• Installing cross connect cables and understanding client-defined patching plans
• Collecting deliveries, transporting items for clients, and maintaining client delivery inventory lists
• Performing general data centre logistics tasks
• Undertaking any related ad hoc data centre tasks

Technologies:

• Excel
• Hardware
• Support
• Security
• SharePoint
• SMB

• Experience in working within a data centre environment
• Understanding of data centre systems and infrastructure
• Experience of working with helpdesk systems and client ticket management
• Strong understanding of data centre/server cabling
• In-depth knowledge of hardware concepts and physical component installations
• Excellent written and verbal communication skills
• Proficient IT skills, particularly in MS Suite (Word, Excel, SharePoint)
• Positive attitude and ability to contribute to team culture
• Good understanding of data centre operations practices (advantageous)
• Experience of structured cabling planning & deployment (advantageous)
• Knowledge of BMS systems and toolsets (advantageous)
• Understanding of server technologies, networking, switching, and routing (advantageous)
• Knowledge of electrical power and IT cabling systems/standards (advantageous)
• Exposure to data centre cooling and power SLAs (advantageous)

At Datum Datacentres, we have been providing top-tier colocation services since 2012 from our secure data centres in Manchester and London. Our Manchester site houses a new 50,000sft data centre, known as MCR2. We support a diverse range of clients, from SMBs to large organizations, across various sectors including finance, IT security, and engineering. We are currently seeking a dedicated Data Centre Engineer to join our team in South Manchester. This full-time position offers a competitive salary, benefits including a bonus scheme, company pension, life insurance, and private medical insurance, as well as opportunities for growth and career progression within our company.