Senior HubSpot Platform Consultant

Be the mastermind behind solving our clients’ most intricate HubSpot platform challenges as a Senior HubSpot Consultant. You’ll architect complex solutions, guide platform consultants, and be a trusted advisor to clients, ensuring their success and driving growth. This is an opportunity to make a significant impact in a dynamic, collaborative environment where your expertise is valued and your contributions are rewarded. This role is fully remote and reports to the Director of Client Services., * Lead and Mentor a Team of HubSpot Consultants: Empower and guide a team of consultants, fostering their growth and development. Delegate tasks strategically to leverage individual strengths and ensure project success.

• Drive Solutions for Complex Client Challenges: Analyze client needs, design and implement tailored HubSpot solutions, and document processes clearly and comprehensively.
• Champion Client Success: Build strong relationships with clients, acting as their trusted advisor. Proactively identify and resolve roadblocks to ensure they achieve their business goals.
• Foster Collaboration: Communicate effectively with internal and external stakeholders, ensuring alignment on project scope, timelines, and deliverables.
• Stay Ahead of the Curve: Continuously learn and stay informed about HubSpot updates and new features. Share your knowledge with the team and clients, identifying opportunities to leverage new functionalities.
• Elevate the Team: Share your expertise and insights to mentor and upskill platform consultants, contributing to a culture of continuous learning., * Ensure at least 60% of project milestones are based on your proactive recommendations, tracked through milestone origin tags in Asana.
• Own and manage solution design, discovery sessions, deliverables, time tracking, and delegation for all assigned projects, ensuring 100% are completed within the agreed timelines.
• Successfully manage a portfolio of up to 10 active client projects simultaneously, ensuring all on track to meet deadlines and milestones, as reflected in Asana or HubSpot.
• Ensure all projects are actively monitored for scope, risks and dependencies, with documented check-ins and stakeholder updates provided weekly

Business Strategy

• Lead a quarterly review with each customer with defined KPIs and a documented project plan, achieving 90% completion of deliverables on time.
• Develop and maintain comprehensive documentation for 100% of assigned projects

Customer Retention

• Identify and document new opportunities or upsell potentials within your customer portfolio, with action steps logged in the CRM.
• Maintain a customer retention rate of 85% with retainer customers, tracked through quarterly reviews and proactive intervention strategies.

Team Management

• A cohesive and results-driven team that regularly meets or exceeds project deadlines while maintaining high-quality standards, driven by a culture of accountability and innovation.
• Other consultants on your team should advance as independent contributors through your mentorship, actionable feedback, and opportunities to lead key initiatives., We value your time and have designed a streamlined interview process that allows us to get to know you and for you to experience our team culture.
• Video screen: Answer a few questions to showcase your skills and experience.
• Short phone/video interview: Discuss your background and aspirations with a member of our team.
• One-hour interview with our Director of Client Services
• Brief assignment to demonstrate your problem-solving abilities
• Final interview: Present your assignment and meet with the CEO/Director of Client Services., + We’re a fun and happy team, but we’re not a family. We expect our employees to be productive during work hours, and then log off and spend time with their friends and families.
• Continuous learning
• We love learning new ways to make processes more efficient and effective, and sharing those with our teammates so they can benefit from our knowledge.
• Bringing solutions to the table
• Our clients look to us to solve complex problems in their systems and processes. We help them with a positive attitude and a willingness to find creative solutions.

Teammate values

• Responsible
• We don’t micromanage. We count on our team members to be responsible and professional, and to manage their tasks and time at work welll.
• Respectful
• We show respect to our teammates and clients by doing the best work we can, and by honoring everyone’s time and boundaries.
• Receptive to feedback
• Our teammates know that feedback isn’t personal, and that it’s necessary for continuous learning and improvement. They have a growth mindset and are excited to find ways to improve their work.

Do you have experience in Delegation?, * 5+ years of hands-on experience customizing and configuring marketing automation or CRM platforms (HubSpot strongly preferred).

• Proven experience in Sales Operations, Marketing Operations, or Support Operations.
• Demonstrable ability to translate complex challenges into actionable processes and requirements.
• Exceptional project management skills, with a track record of successful project delivery.
• Outstanding written and verbal communication skills, including presentation and client-facing experience.
• A collaborative spirit and passion for teamwork.
• Authorization to work in the U.S. without employer sponsorship.

Nice-to-Haves:

• HubSpot certifications
• Experience as an end-user in a marketing automation or CRM platform.

$90,000 - $100,000 a year - Full-time, Pulled from the full job description

• 401(k) 4% Match
• Paid parental leave
• Parental leave
• 401(k) matching
• Vision insurance
• Dental insurance
• Paid holidays, * Paid holidays (10 days), vacation time (starting at 2 weeks), and additional time off between Christmas and New Year
• Paid parental leave
• Comprehensive health, dental, and vision insurance (employer pays 99% for employee and 50% for dependents)
• 401k employer match at 4%
• Ongoing professional education opportunities
• Flexibility to work from anywhere, as long as you have a stable internet connection and are in an environment conducive to meetings
• Friendly, easygoing team, Pyxis Growth Partners is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary: $90k-100k

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At Pyxis Growth Partners, we’ve built our name and client base by developing and delivering smart, strategic sales and marketing programs that get results. We’ve been a HubSpot partner since 2012, and were recently upgraded to a Diamond Solutions Partner. We’re a small, friendly team that believes in building strong repeatable processes and working smarter, not longer hours.