Telecommunications Switch Technician

GStek, Inc.
United States
about 2 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours

Tech stack

Multitier Architecture Macintosh Computers Switching Technologies Hardware

Job description

  • Monitor and diagnose switch alarms.
  • Perform translation configurations.
  • Perform routine preventative maintenance on switch hardware and equipment.
  • Diagnose and replace faulty switch packs and switching equipment.
  • Resolve customer trouble calls related to voice and data issues.
  • Monitor and troubleshoot trunks.
  • Perform adds, moves, and changes.

Requirements

  • U.S. Citizen
  • Active (or recent) U.S. government Secret security clearance.
  • Minimum three years of experience and/or training on the Avaya Definity G3R switching systems and Callegra Callware voicemail system.
  • Ability to program switch and perform MACs to include maintenance, repair, and troubleshooting utilizing switch interface.
  • Provide tier II switch support.
  • Experience working in a central office environment to include O&M of standard peripheral equipment.

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