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1st & 2nd Level Support

DIS AG
Freiburg im Breisgau, Germany
24 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
€55,000.0
Working hours
Regular working hours
Languages
German
Job source
www.adzuna.de

Tech stack

Active Directory Identity and Access Management Issue Tracking Systems Information Technology

Job description

  • Primäre Ansprechperson für sämtliche Supportanfragen via Ticketsystem, E-Mail oder Telefon
  • Identifizierung und Behebung von Fehlern in Hardware und Software
  • Desktop- und Identitätsmanagement (Benutzer- und Rechteverwaltung)
  • Enge Zusammenarbeit mit verschiedenen IT-Abteilungen

Requirements

  • Erfolgreich abgeschlossene Ausbildung, Studium oder Umschulung im IT-Bereich
  • Erste Erfahrungen im 1st & 2nd Level IT-Support
  • Kenntnisse im Bereich der Benutzer- & Rechteverwaltung mittels Active Directory und Ticketsystemen von Vorteil
  • Fließende Deutsch- und gute Englischsprachkenntnisse in Wort und Schrift
  • Gutes Gefühl für schnelle und effektive Priorisierung von Kundenanfragen
  • Teamfähigkeit und Eigeninitiative

Benefits & conditions

  • Bruottojahresgehalt: 45. - 55.000 €
  • Unbefristeter Arbeitsvertrag
  • 30 Tage Urlaub
  • Hybrid / Home Office Möglichkeiten
  • Betriebliche Altersvorsorge
  • Fitness-Mitgliedschaft
  • JobRad / Jobticket

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.adzuna.de

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