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1st / 2nd Level IT-Support

DIS AG
Konstanz, Germany
2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
German
Job source
indeed.com

Tech stack

Active Directory Identity and Access Management Issue Tracking Systems Information Technology

Job description

Pulled from the full job description

  • Pension plan
  • Work from home
  • Jobticket, + Du bist die primäre Kontaktperson für sämtliche Supportanfragen via Ticketsystem, E-Mail oder Telefon
  • Identifizierung und Behebung von Fehlern in Hardware und Software
  • Desktop- und Identitätsmanagement (Benutzer- & Rechteverwaltung)
  • Enge Zusammenarbeit mit verschiedenen IT-Abteilungen
  • Mitarbeit an IT-Projekten

Requirements

  • Erfolgreich abgeschlossene Ausbildung, Studium oder Umschulung im IT-Bereich
  • Erste Erfahrungen im 1st & 2nd Level IT-Support
  • Kenntnisse im Bereich der Benutzer- & Rechteverwaltung mittels Active Directory und Ticketsystemen von Vorteil
  • Fließende Deutsch- und gute Englischsprachkenntnisse in Wort und Schrift
  • Gutes Gefühl für schnelle und effektive Priorisierung von Kundenanfragen
  • Teamfähigkeit und Eigeninitiative

Benefits & conditions

  • Unbefristeter Arbeitsvertrag
  • Ãœberdurchschnittliche Bezahlung
  • 30 Tage Urlaub
  • Hybrid / Home Office Möglichkeiten
  • Betriebliche Altersvorsorge
  • Fitness-Mitgliedschaft
  • JobRad / Jobticket

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on indeed.com

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