Artificial Intelligence

• Provide desktop support for Windows 10, Windows 11, and macOS devices.
• Install, configure, troubleshoot, and support desktops, laptops, monitors, and printers.
• Assist with computer deployments, equipment moves, additions, and changes.
• Perform imaging, hardware setup, and asset management activities.
• Deliver remote and phone support for end-user technical issues.
• Maintain accurate documentation and update support ticketing systems.
• Collaborate with technician team to resolve technical issues and complete projects.
• Ensure excellent customer service and timely issue resolution., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Service Desk Technician TEKsystems Austin, TX*Remote Writing Operations ServiceNow Service Level Microsoft 365 Desktop Support Customer Service Operating Systems Technical Support Help Desk Support Mac/Apple Support Business Valuation Microsoft Windows 10 Information Technology Full Stack Development Artificial Intelligence Business Transformation Standard Operating Procedure Virtual Private Networks (VPN) Troubleshooting (Problem Solving) +0

Operations Leadership Enthusiasm Phone Support Problem Solving Desktop Support Customer Service Asset Management Technical Issues Technical Support Business Valuation Willingness To Learn Microsoft Windows 10 Full Stack Development Artificial Intelligence Business Transformation Hardware Troubleshooting Verbal Communication Skills Troubleshooting (Problem Solving), We are seeking an enthusiastic PC Technician to provide hands-on technical support in a fast-paced enterprise environment. This entry-level role is ideal for candidates looking to grow their IT career while delivering excellent customer service and supporting end users with hardware, software, and device-related issues., * Bachelor’s degree in a technology-related field or 1-3 years of IT support experience.

• Knowledge of Windows 10, Windows 11, and macOS environments.
• Experience with desktop support, hardware troubleshooting, imaging, and break-fix support.
• Strong written and verbal communication skills.
• Customer-focused mindset with a willingness to learn and grow professionally., * Experience working in a service desk or enterprise support environment.
• Familiarity with ticketing and asset management systems.
• Ability to manage multiple priorities in a fast-paced setting.
• Strong troubleshooting and problem-solving abilities., Austin, TX*Remote Mac OS Operations Leadership Enthusiasm Phone Support Problem Solving Desktop Support Customer Service Asset Management Technical Issues Technical Support Business Valuation Willingness To Learn Microsoft Windows 10 Full Stack Development Artificial Intelligence Business Transformation Hardware Troubleshooting Verbal Communication Skills Troubleshooting (Problem Solving) +0

This is a Contract position based out of Austin, TX. Pay and Benefits

The pay range for this position is $15.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.