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ServiceNow Virtual Agent Developer

MSYS Inc.
United States
about 2 months ago
Apply on www.dice.com
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours
Job source
www.dice.com

Tech stack

System Configuration Servicenow

Requirements

  • Three (3) to four (4) years of experience working as a ServiceNow Developer, Engineer, or Administrator within an enterprise environment.
  • Proven experience implementing and configuring ServiceNow Virtual Agent solutions in an enterprise environment.
  • Strong knowledge of the ServiceNow Service Catalog, including the configuration and management of catalog items, record producers, and request fulfillment processes.
  • Experience developing and configuring Virtual Agent conversation flows, topics, and workflows to support employee self-service capabilities.
  • Ability to configure and integrate Virtual Agent with ServiceNow Incident Management and Service Catalog functionality.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot and optimize Virtual Agent functionality.
  • Excellent verbal and written communication skills, with the ability to effectively collaborate with technical and business stakeholders.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.dice.com
Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

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56 sec

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Markus Eisele Markus Eisele · World Congress 2025

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Tobias Dunn-Krahn · LIVE

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The evolving role of software engineers alongside agents

David Soria Parra David Soria Parra +3 · World Congress 2026 Europe

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