Network Support Engineer L2 (Datacenter site Lead)

Break-fix:

• Visually inspecting devices to assess equipment status
• Rebooting routers, servers, storage devices or other equipment
• Providing loop-back cables in order to test circuits remotely
• Re-seating or replacing components or cables
• Removing Alternating Current (“AC”) or Direct Current (“DC”) power from equipment
• Cleaning equipment or connectors
• Connecting a client-provided test set or test router to equipment
• Swapping removable storage media
• Installing or replace modular equipment components
• Dispatching equipment for repair
• Cleaning fibers
• Taking light levels
• Installing loop backs
• Providing planned maintenance or circuit migration support
• Installing Small Form Factor Pluggable (each an “SFP”) or Gigabit Interface Converters (each a “GBIC”)
• Troubleshooting hardware problems on any device
• Racking and de-racking of any device installed
• Labeling/inventory equipment plus digital picture and serial number recording
• Tape backup: cassette exchange and storage in strongbox
• Power cycling a router, server, switch and soft booting a server
• Follow Data Eradication process
• OTDR (testing, configuration, reporting)

Provisioning:

• Install cables or optics for new circuits
• Re-connect / disconnect / replace existing circuits
• Testing of cables and optics
• OTDR (testing, configuration, reporting)
• Deployment:
• Physical Cabling
• Cable Management
• Northbound Cabling (Fiber/Copper/Power)
• Rack/Stack/Jack
• Installation Support (PDU, Network Switches, etc.)
• E-Waste and other clean-up activities
• OTDR (testing, configuration, reporting)

Do you have experience in Telecommunications testing equipment?, Do you have a Bachelor of Science?, * Proven experience in a network administrator role

• Hands on experience in networking, routing and switching
• Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
• Proficient knowledge with OTDR
• Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
• Ability to set up and configure server hardware
• Familiarity with backup and recovery software and methodologies
• Great at organizing, prioritizing and multitasking
• CCNA, Network+, CCNP, CCDP, CCIE or equivalent
• BSc degree in Computer Science or related field or equivalent
• Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor’s Degree preferred, * Associate (Preferred)

Experience:

• Datacenter environment working: 4 years (Required)
• Fiber cabling & Networking: 4 years (Required)

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance
• Flexible schedule, * 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance