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Change Manager

DPP Tech, Inc.
Pleasanton, CA, United States
20 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
3 years minimum
Working hours
Regular working hours
Job source
www.dice.com

Tech stack

Artificial Intelligence Automation of Marketing Microsoft SharePoint Chatbots Virtual Agents Servicenow

Job description

We are seeking an experienced Senior Change Manager to lead Organizational Change Management (OCM) for a large-scale AI-powered HR Service Delivery transformation. This role will drive end-to-end change strategy, stakeholder engagement, communications, training, and adoption for the implementation of Moveworks as the enterprise AI assistant across HRSD and ITSM.

Requirements

  • 5+ years of Organizational Change Management (OCM) experience
  • 3+ years supporting enterprise HR, ITSM, HRSD, or Employee Experience implementations
  • Strong experience with Prosci ADKAR or similar change methodology
  • Experience driving adoption of AI, self-service, chatbot, conversational AI, or automation platforms
  • Hands-on experience creating communications, training, stakeholder engagement, and change readiness plans
  • Experience with ServiceNow, Moveworks, Aisera, or similar platforms
  • Strong executive communication and stakeholder management skills
  • Experience supporting large enterprise or retail organizations is preferred

Preferred:

  • Prosci/ACMP Certification
  • Salesforce Marketing Cloud
  • SharePoint
  • HR Operations / HR Service Delivery
  • Retail or Consumer Goods domain

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.dice.com

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