HIV Supports Administrative & Technical Specialist...

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

This position is eligible for telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you’ll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The HIV Supports Administrative & Technical Specialist exists to provide administrative and technical coordination and support to the HIV Supports Division to support efforts to meet current and emerging needs of populations impacted by HIV in Minnesota including those experiencing disparities. The HIV Supports Administrative and Technical Specialist works in collaboration with the division director and supervisors, division and agency staff, government professionals, community partners and people living with and impacted by HIV to complete administrative and technical tasks needed for Ryan White and HIV Supports program delivery and management. Responsibilities include:

• Provide administrative and human resources (HR) coordination and support to the HIV Supports Division including the division director, supervisors and staff. Support is provided to further division efforts to meet current and emerging needs of populations impacted by HIV in Minnesota including those experiencing disparities, and to achieve organizational goals including compliance with relevant federal, state, agency and program guidance

• Tasks include: scheduling and coordinating meeting logistics, developing meeting materials, documenting meeting notes, supply ordering, and more

• Provide collaboration, documentation and communications coordination and support to the HIV Supports Division including the division director, supervisors and staff. Support is provided to coordinate and maintain content for program areas via web-based collaboration platforms in accordance with department and division standards and protocols

• Tasks include: serving as the division’s content manager for SharePoint, Teams and webpages, supporting record retention work, developing and updating procure documentation and more

• Provide technology coordination and support to the HIV Supports Division, including the division director, supervisors, and staff. This involves helping staff access, develop, and maintain a variety of technical resources, in alignment with agency and division standards and protocols

• Tasks include: acting as the division’s technical support liaison, attending related meetings and trainings to guide division technology work, facilitating access to technology solutions, resolving technology challenges and more

• Provide program support for HIV Supports Services as assigned to advance division efforts to meet current and emerging needs of people impacted by HIV in Minnesota including those experiencing disparities

• Tasks include: developing and maintaining foundational knowledge related to division’s work with HIV, assisting with direct client mailings and other communication, coordinating logistics for various meetings to advance division work, providing administrative support (including periodic in-person support) for assigned meetings with community partners and more

• Other duties as assigned

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.

Communication Skills, written and oral, to document and deliver technical information to nontechnical audiences through agenda and presentation preparation, notetaking, email communication, etc.

Data Entry Performance sufficient to prepare EIORs, order supplies, materials, printed resources and support other personnel functions and transactions (eg: payroll processes, technology support requests, travel coordination, organizational chart updates, and onboarding logistics)

Database, Documents, and Records Management including Adobe Acrobat, Microsoft office products such as SharePoint and Microsoft Teams

Desktop or Website Publishing skills to serve as the content manager for HIV webpages and content support

Typing/Keyboarding sufficient for administrative support for meetings (agenda prep, notetaking, scheduling, etc.)

Preferred Qualifications

• Working knowledge of data privacy laws and rules imposed by Minnesota Government Data Practices Act, the Health Insurance Portability and Accountability Act (HIPAA) and other regulations guiding the privacy of client data

• Foundational knowledge of, or ability to learn foundational information about, HIV services including Ryan White services and basics with HIV prevention and care to support accurate and sensitive communication and documentation of division work, those with lived and learned experiences with HIV encouraged to apply

• Ability to work effectively as a team member and independently, often in ambiguous and changing circumstances, responding to multiple priorities and within tight timeframes

• Variety of experiences working effectively with others from different backgrounds and/or cultures

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.