Remote HR AI Business Analyst (Workday)

Insight Global is seeking a Business Analyst specializing in HR AI transformation to support a global HR organization in identifying, analyzing, and implementing AI-driven solutions across key HR functions.

This role will sit at the intersection of HR strategy, technology, and data, with a heavy focus on Workday AI capabilities, Paradox conversational chatbots, and AI-enabled automation tools. The Business Analyst will partner closely with HR leadership, IT, and product teams to translate business needs into scalable AI solutions that improve efficiency, enhance the employee and candidate experience, and drive operational excellence.

HR AI Use Case Analysis & Requirements Gathering

Partner with stakeholders across Talent Acquisition, HR Operations, Learning & Development, etc. to identify and document AI use cases

Translate business needs into functional requirements, user stories, and process documentation

Develop business requirement documents, workflows, and acceptance criteria for AI-enabled HR solutions

Evaluate capabilities within Workday AI and Paradox chatbot platforms to align solutions with HR workflows (recruiting, onboarding, employee support)

Process Optimization & Solution Design

Analyze current HR processes to identify opportunities for automation and AI enablement

Design future-state workflows leveraging conversational AI, predictive analytics, and self-service tools

Support prioritization of initiatives by assessing business value, scalability, and feasibility

Collaborate with technical teams to ensure optimal solution design and system alignment

AI Implementation & Testing Support

Act as the liaison between business stakeholders and technical teams during implementation of Workday AI and Paradox chatbot solutions

Support configuration efforts by ensuring requirements are clearly defined and understood

Lead and support User Acceptance Testing (UAT), including test case creation, execution, and defect tracking

Validate that delivered solutions meet business requirements and user expectations

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

5+ years of experience as a Business Analyst, preferably within HR, HRIS, or digital transformation environments

Experience supporting AI, automation, or technology-driven process improvement initiatives

Strong understanding of core HR functions (Talent Acquisition, HR Operations, L&D, etc)

Proven ability to create business requirements, user stories, process maps, and test cases

Experience working with cross-functional, global stakeholders

Strong analytical, problem-solving, and communication skills