Social Media Specialist

Max Connect Digital is hiring a Social Media Specialist to own the day-to-day execution and strategy across a portfolio of local and national clients. You’ll work alongside an account management team and report directly to our Director of Organic Growth, with client-facing responsibility on kickoff calls and monthly reporting.

This is a hands-on role. You’ll be filming and editing content and building calendars in Hootsuite, Canva, and client asset libraries every day. But it’s also strategic. You’ll be expected to think about why a piece of content or a strategy is or isn’t working, not just execute tasks.

If you understand that organic social is more than a posting schedule, that native, platform-specific formats outperform recycled content, and that consistent, on-brand content builds real brand equity, you’ll fit right in here.

What You’ll Do

Content Strategy & Execution

• Develop and implement organic social media strategies aligned with each client’s goals and business objectives
• Create engaging, on-brand content - copy, graphics, short-form video concepts, and campaign ideas - across platforms
• Travel locally to client sites to film and capture content, including on-site video shoots using a phone or basic equipment
• Shoot and edit short-form video content for social platforms, from raw footage to a finished, on-brand post
• Manage social media content calendars, ensuring content is planned, organized, and published on time

Client & Internal Communication

• Join kickoff calls to set expectations and establish scope alongside the account manager
• Join client meetings in person or virtually to plan content, align on messaging, and coordinate filming schedules
• Present monthly performance reports to clients; translate data into clear, non-jargon explanations of what’s working and what’s changing
• Coordinate with the account team on scope, priorities, and client feedback

Performance & Growth

• Track performance metrics and analyze results to identify wins, opportunities, and optimization recommendations
• Contribute to monthly client reports with clear takeaways, not just metrics
• Manage Meta Business Suite/Portfolio access, page roles, and asset permissions across client accounts
• Boost top-performing posts within Meta Business Suite to extend organic reach where relevant
• Participate in pitches and help shape Organic Social packages, deliverables, and pricing

Must-Haves

• 2-5+ years of hands-on organic social media experience in an agency or high-volume in-house environment
• Strong understanding of major platforms, especially Facebook, Instagram, TikTok, LinkedIn, and YouTube
• Working proficiency with Hootsuite and Google Drive
• Comfortable managing Meta Business Suite/Portfolio - account access, page roles, permissions, and boosting posts
• Hands-on experience filming and editing short-form video, including phone-shot content
• Direct experience managing content calendars and publishing schedules across multiple clients
• Clear written and verbal communication; you’ll present to clients monthly and write content that fits each client’s voice
• Exceptional attention to detail and strong time management
• Ability to manage a large, varied client portfolio and prioritize without dropping deliverables
• Willingness to travel locally for client filming and content capture

Nice-to-Haves

• Experience with Canva, graphic design, or advanced video editing
• Experience participating in marketing pitches, proposals, or client growth opportunities
• Familiarity with building service packages, scopes, or pricing structures for marketing deliverables, * Do you have at least 2 years of experience in organic social media management?
• Are you currently working for an agency or executing social media in-house?
• What experience do you have filming and editing short-form video content?

Pulled from the full job description 401(k) Health insurance Retirement plan 401(k) matching Paid time off Vision insurance Health savings account, * Competitive salary

• Generous vacation leave
• Great company culture
• Fully stocked kitchen (food, drinks, snacks, etc.)
• Health, Dental, Vision, Life, Accident, Identity Theft, and Long-Term Disability insurance available
• Health Savings Accounts and Flexible Spending Accounts
• 401k with company match
• Opportunities for personal development, * 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Max Connect Digital is a full-service digital marketing agency offering SEO, GEO, paid media, and organic social services. Our organic team manages portfolios across local and national clients with a track record of growing followings, performance, and brand awareness. We work in-office in Draper, UT.