SOC Analyst 1
OP Consulting Group LLC
Harrisburg, PA, United States
8 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Working hours
Shift work
Job source
Tech stack
Information Systems
Intrusion Detection and Prevention
Computer Network Operations
Job description
- Monitor mission-essential communication sites, networks, and information systems for security and operational events.
- Review, classify, prioritize, and escalate alerts to ensure timely resolution.
- Follow established procedures for event collection, triage, analysis, classification, and escalation.
- Receive and document events reported through email, chat, phone, monitoring tools, and other communication systems.
- Maintain accurate and detailed incident records, including actions taken and escalation details.
- Collect and analyze technical information to determine whether an alert is a valid incident or a false positive.
- Maintain established standards for triage accuracy and response times.
- Assist with network and cybersecurity incident response and resolution activities.
- Coordinate with internal teams and stakeholders to communicate incident details and recommended response actions.
- Support the development and improvement of operational playbooks, dashboards, performance metrics, and detection strategies.
- Perform additional duties or work alternate shifts based on operational requirements.
Requirements
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent written and verbal communication skills.
- Strong documentation and attention-to-detail capabilities.
- Ability to perform effectively in a fast-paced, high-priority operational environment.
- Willingness to work flexible or rotating shifts within a 24/7 schedule., * One to three years of experience working in a Security Operations Center, Network Operations Center, or similar technical monitoring environment., Skill Requirement Experience Ability to work flexible shifts in a 24/7 environment Required Not specified Excellent communication and documentation skills Required Not specified Strong analytical and problem-solving skills Required Not specified Security Operations Center experience Highly Desired 1-3 years
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