IT Service Centre Technician
Responsive Personnel
Swindon, UK
8 days ago
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Role details
Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Compensation
£26,437.0
Working hours
Shift work
Job source
Tech stack
Computer Literacy
Issue Tracking Systems
Software Troubleshooting
Job description
- Hardware and Software Troubleshooting.
- Repair assessments - viewing, identifying the problem and diagnosing fault.
- Fault Finding and plan of action to resolve problems.
- Fault findings on PCB and replacement of SMD components.
- Fitting of Field Replaceable Units.
- Testing of product to ensure returned to full working order.
- Full use of CRM Ticketing System .
Requirements
- Previous experience and knowledge of repairs and operating systems is preferred although job specific training will be given.
- Strong Organisation skills
- Excellent Communication skills
- Teamwork and interpersonal skills
- Computer literate
- Time management skills as deadlines need to be met.
Benefits & conditions
- Holiday pay accrued hourly
- Free car parking on site
- Cash back from leading supermarkets (Tesco, Sainsburys, Asda, Iceland)
- Regular money saving offers for top brands in Fashion, Entertainment, Travel plus many more.
- BP fuel savings - Save up to 20p per litre of fuel.
- Quick access to GP helpline
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