Helpdesk Administrator

• Raise, allocate and close planned and reactive maintenance jobs using a CAFM system.
• Coordinate engineers and subcontractors to ensure work is completed efficiently.
• Process service records, permits and related documentation.
• Support resource planning and scheduling for planned and reactive works.
• Arrange site access, including secure area access and parking for engineers and contractors.
• Provide administrative support to the operational and technical teams.
• Maintain accurate records and update internal systems.
• Assist with general office administration and other duties as required.

This is an excellent opportunity for someone with previous helpdesk or facilities administration experience who is confident using CAFM systems and thrives in a fast-paced environment., Previous experience in a Helpdesk Administrator, Facilities Administrator or similar role. Experience using a CAFM (Computer Aided Facilities Management) system. Strong IT skills, including Microsoft Office. Excellent organisational and communication skills. Ability to prioritise workloads and work accurately under pressure. A Basic DBS check (or willingness to obtain one)., If you have previous helpdesk administration experience and are looking for your next opportunity, we’d love to hear from you.

Pay Rate: £13.50 per hour (PAYE) Hours: Full-time, Monday to Friday (37.5 hours per week) Shift Pattern: Alternating shifts of 8:00am-5:00pm and 9:00am-6:00pm (1-hour lunch) Contract: Temporary - Minimum 3 months (with potential to become permanent) Start Date: Immediate / 10 August 2026 DBS: Basic DBS required, £13.50 per hour PAYE. Full-time Monday to Friday role. Minimum 3-month temporary assignment. Potential opportunity to secure a permanent position. Immediate start available.