ServiceNow HAM/SAM Developer

An experienced ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM) Developer with a strong background in implementing and customizing ServiceNow modules to support enterprise IT asset lifecycle processes. Key Responsibilities:

• Design, develop, and configure ServiceNow HAM and SAM modules to meet organizational needs.
• Implement hardware and software discovery, normalization, license reconciliation, and compliance tracking.
• Develop workflows, automation, and integrations with third-party systems such as SCCM, JAMF, Flexera, Tanium, and other discovery tools.
• Customize ServiceNow forms, UI policies, business rules, client scripts, and server-side scripting for asset management.
• Manage software entitlements, contracts, and usage metrics to ensure optimal license utilization and cost savings.
• Support audits and ensure compliance with vendor licensing agreements and internal IT policies.
• Create dashboards, reports, and KPIs to track asset inventory, software usage, and license compliance.
• Collaborate with ITSM, procurement, security, and finance teams to ensure end-to-end asset governance.

• Strong experience with ServiceNow platform, especially in HAM and SAM modules.
• Proficiency in scripting (JavaScript, Glide API) within ServiceNow.
• Experience integrating with discovery and inventory tools (e.g., SCCM, SN Discovery, Tanium, Flexera).
• Solid understanding of ITIL processes and best practices.
• Knowledge of software licensing models (SaaS, perpetual, subscription, etc.).
• Experience with CMDB and lifecycle management practices.
• Excellent problem-solving, communication, and documentation skills., * ServiceNow Certified System Administrator (CSA)
• ServiceNow HAM Pro and/or SAM Pro certification
• ITIL Foundation Certification
• 3-5 years of hands-on experience in ServiceNow development with a focus on asset management

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.