IT Project Manager

• Create and maintain business requirements, work plans, and high-level flow diagrams, revising as needed.
• Define, plan, and implement goals and milestones for application development, Agile/Kanban sprints, and system projects.
• Oversee analysis, design, execution, and metrics using JIRA, Confluence, and dashboards in DataDog, Tableau, or Adobe.
• Apply technical planning fluency with Swagger, sequence diagrams, and Postman to validate assumptions and impacts.
• Ensure all project and product documents are complete, current, and stored in JIRA, Confluence, or SharePoint.
• Manage day-to-day operations of an onshore scrum team and track or unblock dependencies across 5-6 partner teams.
• Oversee offshore Product Owner and Scrum Master and support defect management and resolution.
• Review team deliverables prior to handoff to line of business and stakeholders.
• Apply U.S. Bank process methodology and manage engagement with ISS, Risk, and Fraud while enforcing product standards.
• Support QA lead with use cases, test cases, and results to ensure quality assurance.

We are seeking an experienced IT Project Manager to join our dynamic team. The ideal candidate will have strong experience in Agile delivery, product management, and cross-team dependency management and a proven ability to lead onshore and offshore teams to deliver high-quality software products. Time zone is negotiable., * 10+ years of product or project management delivering software products in an Agile SDLC environment, including SAFe and Kanban.

• Demonstrated ability to write clear product requirements, user stories, and acceptance criteria.
• Strong technical fluency with web services/APIs, microservices, data stores, integrations, and cloud concepts.
• Hands-on experience with JIRA, Confluence, Swagger, Postman, and creation of sequence diagrams.
• Experience with QA/test strategy, CI/CD, release management, and production support practices.
• Ability to define and measure success using KPIs or OKRs and analytics tools such as DataDog, Tableau, or Adobe.
• Excellent facilitation, communication, and stakeholder management skills, with ability to drive alignment across competing priorities.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
• Working knowledge of AI or GenAI in software delivery, including approved tool usage, limitations, and validation approaches.
• Experience operating within technology governance frameworks and partnering with Security or Compliance.

Preferred Skills:

• PMP or CPM certification.
• Authentication domain experience.
• Experience with SAFe, Agile product management, and multi-team coordination.

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.