HVAC Service Field Supervisor

As an HVAC Service Supervisor, you will assist with managing the service team and supporting the daily operations of the HVAC service department.

• Assist with supervising and developing the HVAC service team, including hiring, training, scheduling, and performance management
• Help coordinate technician schedules, daily assignments, and service priorities
• Support the Service Manager in maintaining efficient operations and high-quality service delivery
• Monitor technician performance, workmanship, and customer satisfaction
• Ensure materials, parts, and equipment are ordered and available for scheduled jobs
• Review departmental reports including inventory, tools, vehicles, and service metrics
• Conduct job site visits and inspections to ensure quality and safety standards are met
• Review payroll records to ensure technicians are properly compensated
• Ensure technicians have the tools, equipment, and resources needed to complete service calls
• Support dispatch operations to ensure appropriate technician assignment and scheduling

• Vocational training or equivalent HVAC experience
• Minimum 2 years of HVAC service field supervisory experience
• Strong leadership, organizational, and communication skills
• Excellent analytical skills, attention to detail, and financial awareness
• Computer proficiency (Microsoft Office preferred)
• Strong understanding of residential HVAC systems, service operations, and technician workflow

• Low-cost medical insurance options starting at ~$5/week
• Dental and vision insurance options
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• 401(k) with company match
• Paid time off and holiday pay
• Company-paid life insurance
• Career advancement opportunities within a national service organization

Join RS Andrews of Tidewater, part of American Residential Services (ARS), the nation’s largest provider of residential HVAC, plumbing, and electrical services, employing more than 7,000 professionals nationwide. With over 45 years of experience, ARS companies deliver trusted home services and career growth opportunities across the country.