On-Site IT Support Technician

PROPERTY GLOBAL SOLUTIONS LLC

Canton, United States

13 days ago

Apply on www.dice.com

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

3 years minimum

Working hours

Regular working hours

Job source

www.dice.com

Tech stack

Microsoft Windows Active Directory Microsoft Azure Issue Tracking Systems Networking Basics Network Connections Office365 Software Troubleshooting Information Technology Fortinet Veeam User Accounts

Requirements

Associate degree in Information Technology, Computer Science, or a related field; equivalent technical experience may be considered.
Minimum of three (3) years of experience providing help desk, desktop, or on-site IT support.
Experience supporting Windows workstations, Microsoft 365 applications, user accounts, printers, hardware, software, and network connectivity.
Working knowledge of Active Directory, endpoint support, networking fundamentals, and IT service management processes.
Experience using ticketing systems to document incidents and service resolutions.
Strong troubleshooting, customer-service, communication, and problem-solving skills.
Ability to work independently on-site and coordinate effectively with remote technical teams.

Preferred Qualifications:

CompTIA A+, Network+, Security+, Microsoft, or equivalent technical certifications.
Experience supporting municipal, government, public-sector, or co-managed IT environments.
Familiarity with Microsoft Azure, Microsoft 365, FortiGate firewalls, Veeam, endpoint security tools, and managed IT services.