1st-Level Supporter für Bonn

shoob.de

Bonn, Germany

5 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

€37,500.0 - €46,500.0

Working hours

Regular working hours

Languages

English, German

Job source

www.xing.com

Tech stack

Microsoft Windows Issue Tracking Systems Microsoft Office

Job description

Hotline und Ticketbearbeitung für Windows Clients und Microsoft Office Produkte
Annahme von Nutzeranfragen
Erstanalyse 1st Level Support
Dokumentation in Incident Management Tool

Requirements

gute allgemeine IT-Kenntnisse
gute Anwenderkenntnisse MS Office
ideal: Erfahrung im Support/telefonischen Betreuung von Anwendern und bei Ticketsystemen
Gutes Deutsch
Englisch Grundkenntnisse

Benefits & conditions

Bonn

Full-timeEmployment type: Full-time
€37,500 - €46,500 (XING estimate)
On-site
Be an early applicant

About the company

Wir sind eine Personalberatung und Private Arbeitsvermittlung und suchen für unseren Kunden

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.xing.com

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

2:47 min

Exploring career opportunities and recruitment open positions

Kurt Eder · LIVE

2:12 min

Empowering enterprise engineering through open source program offices

Cédric Gégout +4 · WWC Europe 2026

2:03 min

Microsoft integrating native Unix coreutils into Windows environments

Chris Heilmann +2 · LIVE

1:56 min

Implementing state-driven deployment architecture using automated pipeline integration tools

Lian Li · WWC 2023

10:50 min

Analyzing candidate soft skills and developer onboarding frameworks

Sebastian Hans · LIVE

2:36 min

Structuring organizational governance for responsible AI initiatives

Rebekka Weiss +1 · WWC 2025

Videos

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3:14

LIVE • 6 months ago

Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing

Chris Heilmann, Daniel Cranney, Paul Tregoing

Recruiting in 2025: Will AI Help or Take Over? thumbnail

39:34

Cappuccino with HR • over 1 year ago

Recruiting in 2025: Will AI Help or Take Over?

Rudi Bauer, Jan Tegze

How Lufthansa Industry Solutions is preparing for the Quantum Age! thumbnail

20:13

WWC 2025 • 12 months ago

How Lufthansa Industry Solutions is preparing for the Quantum Age!

Julian

7 tips for releasing on a Friday afternoon: YouTrack to the rescue thumbnail

31:59

WWC 2021 • about 5 years ago

7 tips for releasing on a Friday afternoon: YouTrack to the rescue

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WeAreDevelopers LIVE - Smoover - Who's Best at DevRel? thumbnail

56:42

LIVE • 2 months ago

WeAreDevelopers LIVE - Smoover - Who's Best at DevRel?

Chris Heilmann, Daniel Cranney, Tim Cadenbach

Startup Presentation: Dealing with the bug Mafia thumbnail

2:31

almost 2 years ago

Startup Presentation: Dealing with the bug Mafia

Michel Francis