Technical Lead

Experteer Overview As a Technical Lead at Deloitte, you will guide and deliver enterprise support for applications within a global delivery model. You’ll drive incident management, production support, and minor enhancements while coordinating with cross-functional teams and client stakeholders. The role emphasizes knowledge transfer, continuous service improvement, and transitioning to outcome-based managed services. You will lead projects or workstreams and shape operational stability for client environments, contributing to Deloitte’s customer-centric technology initiatives. Compensation / Benefits * Provide day-to-day production support for enterprise applications including incident, problem, and service request management * Perform application maintenance, defect resolution, and minor enhancements aligned to business priorities and SLAs * Collaborate with client stakeholders and global delivery teams to troubleshoot issues and maintain operational stability * Support transitions to an outcomes-based managed services model through knowledge transfer and governance * Lead projects or workstreams and prioritize multiple tasks in a fast-paced environment * Provide clear guidance to team members and maintain professional relationships Tasks * 7+ years experience in enterprise application support within a managed services or application support environment * Strong troubleshooting and analytical skills with ability to collaborate across business and technical teams in a global delivery model * Experience supporting application transitions, knowledge transfer activities, and continuous service improvement initiatives * Bachelor’s degree or equivalent experience in IT * Ability to travel ~10% * Excellent written and verbal communication skills * Ability to work independently and in teams * Strong interpersonal skills and professional demeanor * Ability to meet deadlines * Experience providing guidance to others Key requirements *

_ an outcomes-based managed services model through knowledge transfer and governance * Lead projects or workstreams and prioritize multiple tasks in a fast-paced environment * Provide clear guidance to team members and maintain professional relationships Tasks * 7+ years experience in enterprise application support within a managed services or application support environment * Strong troubleshooting and analytical skills with ability to collaborate across business and technical teams in a global delivery model * Experience supporting application transitions, knowledge transfer activities, and continuous service improvement initiatives * Bachelor’s degree or equivalent experience in IT * Ability to travel ~10% * Excellent written and verbal communication skills * Ability to work independently and in teams * Strong interpersonal skills and professional demeanor * Ability to meet deadlines * Experience providing guidance to others Key requirements *