Sr Manager of Infrastructure Engineering

Experteer Overview As Senior Manager of Infrastructure Engineering at JPMorganChase, you will direct multiple technical teams to deliver resilient and compliant infrastructure solutions. You guide strategic delivery, balance risk with speed, and mentor engineers to adopt enterprise AI capabilities with proper governance. You’ll work with security, risk, and ITAM stakeholders to ensure traceable, auditable workflows that scale across cloud and on-prem environments. This role offers high visibility, a chance to shape infrastructure practices, and to drive impact at scale within Consumer and Community Banking. Compensation / Benefits * Provide leadership for multiple technical teams with clear guidance and expectations * Foster reuse-first adoption of enterprise AI capabilities with human-in-the-loop validation and data sensitivity handling * Anticipate team needs and mitigate/escalate issues to leadership * Manage stakeholders to align projects with compliance, risk, security, SLAs and business requirements * Apply technical, leadership and business knowledge to moderately large projects * Contribute to staffing, budgeting and P&L decisions * Set standards for AI-assisted delivery workflows with traceability, resiliency, and security alignment Tasks * Formal training or certification on infrastructure engineering concepts * 5+ years of applied infrastructure engineering experience * Strong knowledge of hardware, networking, databases, storage, deployment, automation, scaling, resilience, performance * Hands-on with AWS/Azure and Python or other scripting languages * Experience with Git, CI/CD, and DevOps deployment practices * Experience with data visualization (Tableau) * Experience with CMDB/inventory tools like ServiceNow and observability tools (Splunk, Grafana, Dynatrace) * Knowledge of Agile practices and Jira for planning and delivery * Understanding of ITAM lifecycle governance and asset tracking * Experience leading teams, coaching, and fostering high-performance culture * Experience managing AI-assisted infrastructure workflows with risk-aware validation and security alignment * Partnering with Security, risk, and control teams as ITAM expert Key requirements * competitive total rewards package * comprehensive health care coverage * retirement savings plan * backup childcare * tuition reimbursement * mental health support

control requirements * Apply technical, leadership and business knowledge to moderately large projects * Contribute to staffing, budgeting and P&L decisions * Set standards for AI-assisted delivery workflows with traceability, resiliency, and security alignment Tasks * Formal training or certification on infrastructure engineering concepts * 5+ years of applied infrastructure engineering experience * Strong knowledge of hardware, networking, databases, storage, deployment, automation, scaling, resilience, performance * Hands-on with AWS/Azure and Python or other scripting languages * Experience with Git, CI/CD, and DevOps deployment practices * Experience with data visualization (Tableau) * Experience with CMDB/inventory tools like ServiceNow and observability tools (Splunk, Grafana, Dynatrace) * Knowledge of Agile practices and Jira for planning and delivery * Understanding of ITAM lifecycle governance and asset tracking * Experience leading teams, coaching, and fostering aaaaaaaaaaaaa New culture * Experience managing AI-assisted infrastructure workflows with risk-aware validation and security alignment * Partnering with Security, risk, and control teams as ITAM expert Key requirements * competitive total rewards package * comprehensive health care coverage * retirement savings plan * backup childcare * tuition reimbursement * mental health support