Staff Database Engineer

Experteer Overview In this role you help keep ServiceNow’s production systems stable and fast for multi-tenant customers. You become a subject-matter expert in production database troubleshooting and platform performance, collaborating with operations, support, and development teams. You’ll drive observability, automation, and informed infrastructure decisions to prevent incidents and scale the cloud platform. This is a fast-paced role with real impact on customers and the platform’s reliability. Compensation / Benefits * Become an SME in production database troubleshooting and Linux performance analysis * Own complex incident RCAs across multi-tenant PostgreSQL/MariaDB fleets at scale * Develop observability and automation to prevent recurrence of critical issues * Influence infrastructure decisions shaping a multi-tenant cloud platform * Mentor and collaborate with engineers across operations, support, and development * Support or test large-scale web-based distributed applications on containers * Lead performance and stress testing to simulate realistic customer loads * Advance uptime and efficiency of production systems in a SaaS/PaaS/cloud context Tasks * 5+ years of database management and performance tuning * 5+ years supporting or testing large-scale web-based distributed applications on containers (Apache/Tomcat, JBoss, WebLogic, WebSphere) in Unix * 3+ years developing on a SaaS, PaaS, or Cloud Infrastructure product/solution * Experience with concurrency, multithreading, and distributed system architectures * Unix skills: development, navigation, file manipulation, permissions, and admin actions * Bachelor’s degree in Computer Science or Information Systems or equivalent * Eagerness to learn the ServiceNow Platform * Experience integrating AI into work processes or workflows is a plus Key requirements * CAD 109,400-191,500 base pay * equity (when applicable) * health plans * RRSP plan with company match * ESPP * family and medical leave

on on containers * Lead performance and stress testing to simulate realistic customer loads * Advance uptime and efficiency of production systems in a SaaS/PaaS/cloud context Tasks * 5+ years of database management and performance tuning * 5+ years supporting or testing large-scale web-based distributed applications on containers (Apache/Tomcat, JBoss, WebLogic, WebSphere) in Unix * 3+ years developing on a SaaS, PaaS, or Cloud Infrastructure product/solution * Experience with concurrency, multithreading, and distributed system architectures * Unix skills: development, navigation, file manipulation, permissions, and admin actions * Bachelor’s degree in Computer Science or Information Systems or equivalent * Eagerness to learn the ServiceNow Platform * Experience integrating AI into work processes or workflows is a plus Key requirements * CAD 109,400-191,500 base pay * equity (when applicable) * health plans * RRSP plan with company match * ESPP * family and medical leave