Salesforce Senior Consultant, Functional Transformation

Deloitte T.T.L.
Nashville, TN, United States
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
2 years minimum
Working hours
Regular working hours

Tech stack

Cloud Computing Information Systems Cloud Services Salesforce.Com Information Technology

Job description

Experteer Overview In this role you will drive customer transformation through Salesforce-enabled sales, service, and experience solutions. You’ll work with cross-functional teams to gather requirements, design or prototype processes, and support implementations that enhance client relationships and retention. You’ll lead workstreams, communicate clearly, and deliver high-quality results in a fast-paced, collaborative environment. This is a client-facing position with a focus on practical impact, scale, and continuous learning. Compensation / Benefits * Identify business requirements and manage requirements throughout the project * Design functional solutions, prototyping, and process design with flow mapping * Lead testing, training, and development of support procedures * Support Salesforce implementations across multiple clouds and projects * Coordinate and lead projects or workstreams and manage multiple tasks * Build professional relationships and communicate effectively with stakeholders * Provide clear guidance and meet deadlines in a dynamic environment * Travel up to ~50% as needed for client engagements Tasks * 6+ years of consulting and Salesforce experience * 2+ full life-cycle Salesforce implementations in at least two Salesforce clouds (Sales Cloud, Service Cloud, or Experience Cloud, and Financial Service Cloud) * Experience in Lightning (Aura and LWC) * Bachelor’s degree in computer science, information systems, or a technology field; or equivalent years of experience * Ability to travel 50% on average * Limited immigration sponsorship may be available Key requirements * Broad range of benefits * Discretionary annual incentive program * Reasonable accommodations for people with disabilities * Inclusive culture that values diverse perspectives * Opportunities for learning and mentorship * Professional development programs

Requirements

Experteer Overview In this role you will drive customer transformation through Salesforce-enabled sales, service, and experience solutions. You’ll work with cross-functional teams to gather requirements, design or prototype processes, and support implementations that enhance client relationships and retention. You’ll lead workstreams, communicate clearly, and deliver high-quality results in a fast-paced, collaborative environment. This is a client-facing position with a focus on practical impact, scale, and continuous learning. Compensation / Benefits * Identify business requirements and manage requirements throughout the project * Design functional solutions, prototyping, and process design with flow mapping * Lead testing, training, and development of support procedures * Support Salesforce implementations across multiple clouds and projects * Coordinate and lead projects or workstreams and manage multiple tasks * Build professional relationships and communicate effectively with stakeholders * Provide clear guidance and meet deadlines in a dynamic environment * Travel up to ~50% as needed for client engagements Tasks * 6+ years of consulting and Salesforce experience * 2+ full life-cycle Salesforce implementations in at least two Salesforce clouds (Sales Cloud, Service Cloud, or Experience Cloud, and Financial Service Cloud) * Experience in Lightning (Aura and LWC) * Bachelor’s degree in computer science, information systems, or a technology field; or equivalent years of experience * Ability to travel 50% on average * Limited immigration sponsorship may be available Key requirements * Broad range of benefits * Discretionary annual incentive program * Reasonable accommodations for people with disabilities * Inclusive culture that values diverse perspectives * Opportunities for learning and mentorship * Professional development programs

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