Application Support ss

This ERP software provider will invest in your development. You’ll receive structured training across ERP systems, logistics workflows, and application support processes-building you into a confident, well-rounded Application Support Consultant supporting real-world supply chain platforms.

Day-to-day, you’ll act as the first point of contact for customers using the ERP and logistics platform. You’ll troubleshoot issues across invoicing, purchasing, stock, CRM, route planning and distribution modules while working closely with internal teams to resolve technical queries. You’ll support over 800+ users remotely, manage user account administration, and deliver clear, structured problem resolution through phone, portal and remote support tools. It’s a varied Application Support Consultant role where no two days are the same.

Role benefits include:

• Hybrid working (3 days office / 2 days remote)
• Structured ERP & logistics systems training
• Supportive, low-pressure team culture
• Exposure to infrastructure, software and customer operations
• Excellent long-term career stability (staff retention is outstanding)
• Monday-Friday only (no weekends)
• Casual dress environment
• Salary £22,000-£28,000

• A strong interest in IT or previous IT / application support experience
• Excellent communication skills and professional phone manner
• Good analytical and troubleshooting ability
• Familiarity with Microsoft Office products
• Basic understanding of PC / desktop architecture