Cash Application Specialist

We are looking for a detail-oriented Cash Application Specialist to support accounts receivable operations for a wholesale distribution organization in Oak Brook, Illinois. This Long-term Contract position focuses on applying customer payments accurately, keeping account balances current, and resolving payment exceptions in a high-volume environment. The person in this role will work closely with internal teams to investigate discrepancies, maintain reliable records, and help ensure cash activity is reflected correctly in Microsoft Dynamics 365.

Responsibilities:

• Record and apply incoming customer payments across multiple channels, including electronic transfers, lockbox activity, checks, and card payments, ensuring transactions are posted correctly in Microsoft Dynamics 365.

• Investigate unapplied receipts and payment variances such as short payments, overpayments, deductions, and other exceptions, then take appropriate steps to clear outstanding items.

• Match daily cash activity against bank records and remittance details to confirm completeness and accuracy of posted receipts.

• Partner with accounts receivable, collections, customer service, and sales teams to resolve invoice questions and payment-related discrepancies efficiently.

• Review customer account activity to maintain accurate aging and ensure open invoices are cleared against the correct payments.

• Enter approved credits, account adjustments, and write-offs in line with established financial controls and company guidelines.

• Maintain organized support files for cash postings, reconciliations, and exception research to strengthen audit readiness and internal documentation standards.

• Contribute to month-end accounts receivable activities by preparing cash-related support and assisting with reporting needs.

• Respond to audit and internal review requests by providing transaction history, reconciliation support, and other required documentation.

• Identify opportunities to improve cash application workflows and communicate with customers when remittance information is missing or unclear.

Requirements * At least 2 years of experience in cash application, accounts receivable, or a related accounting function.

• Hands-on experience working with Microsoft Dynamics 365 for payment posting or receivables processing.

• Strong knowledge of cash application procedures, account reconciliation, and accounts receivable operations.

• Ability to manage a high volume of transactions while maintaining a high level of accuracy and attention to detail.

• Proficiency in Microsoft Excel, including lookup functions, pivot tables, and basic reporting tasks.

• Demonstrated skill in researching payment discrepancies and resolving issues independently.

• Effective written and verbal communication skills with the ability to collaborate across multiple departments.

• Experience in a manufacturing, distribution, wholesale, or other product-based business environment is preferred.

The salary range for this position is $25 to $32/hour, plus bonus. Benefits are available including medical, vision, and dental, and life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company’s 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. Learn more at roberthalfbenefits.com/resources. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.