Epic Application Support Engineer (Ambulatory & Bones) - 196191

job summary: We are seeking an experienced Epic Application Support Engineer to join our Technology Services team. In this role, you will play a key part in supporting, optimizing, and maintaining Epic Ambulatory and Bones systems to ensure efficient technical operations and clinical application performance.

location: Los Angeles, California job type: Contract salary: $36 - 46 per hour work hours: 8am to 4pm education: Bachelors

responsibilities:

• Troubleshoot, configure, and maintain Epic Ambulatory and Epic Bones applications.
• Resolve technical incidents and system issues to maintain high application availability.
• Collaborate with cross-functional technical teams to support workflow optimizations and system updates.
• Document technical solutions, system changes, and operational workflows.

qualifications: Proven hands-on experience supporting Epic Ambulatory and Epic Bones modules.

Background in application support, configuration, and IT systems troubleshooting.

Excellent problem-solving, communication, and technical documentation skills.

skills: Tier 3,EHR system,Document system,Epic Ambulatory,Epic Bones,healthcare IT,system optimization,detail-oriented,troubleshoot,proactive,business needs,client-facing communication,critical healthcare,incident management,ITIL processes,maintenance,operational maintenance,Managed Services,gather requirements,standard operating procedures,Application Support,technical support,Technical Troubleshooting,system workflows,workflows

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

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• Troubleshoot, configure, and maintain Epic Ambulatory and Epic Bones applications.
• Resolve technical incidents and system issues to maintain high application availability.
• Collaborate with cross-functional technical teams to support workflow optimizations and system updates.
• Document technical solutions, system changes, and operational workflows.

Tier 3,EHR system,Document system,Epic Ambulatory,Epic Bones,healthcare IT,system optimization,detail-oriented,troubleshoot,proactive,business needs,client-facing communication,critical healthcare,incident management,ITIL processes,maintenance,operational maintenance,Managed Services,gather requirements,standard operating procedures,Application Support,technical support,Technical Troubleshooting,system workflows,workflows