MS System Engineer

• The contractor should be proficient in diagnosing and resolving issues related to video and audio equipment, especially Cisco kits commonly used in meeting rooms.
• This includes troubleshooting connectivity problems, ensuring proper functioning, and addressing any technical glitches.
• Administer the RMA process. Jane St. does not have any support contracts in place today.
• They use a spare pool of equipment and RMA broken equipment

Room Condition Checks:

• Regularly inspecting meeting rooms is essential.
• The contractor should verify that the rooms are in good condition, including checking for any wear and tear, damaged cables, or malfunctioning equipment.

L2 Technician Support:

• As an L2 technician, the contractor will handle escalated issues from other staff members who perform meeting room checkouts.
• They’ll address configuration problems, connectivity issues, and any other technical challenges.

Event Support:

• The contractor should be available to assist during corporate events.
• This could involve setting up AV equipment, troubleshooting during events, and ensuring everything runs smoothly.

Meeting Room Refreshes:

• When meeting rooms need updates or changes (such as new cabling, equipment upgrades, or rearrangement), the contractor will be responsible for executing these refreshes.
• The contractor will play a vital part in maintaining meeting room functionality.

Inventory Management (Proof of Concept):

• Managing AV equipment inventory is crucial. The contractor should keep track of what’s available, plan for future needs, and maintain an organized system.

Theoretical AV Support and Future Concepts:

• Staying informed about emerging AV technologies and trends is essential.
• The contractor should be able to provide insights into future concepts and improvements.
• Onsite Availability: The contractor is expected to be onsite five days a week.

Backup Support: Not required for now

Cisco Kit and Corporate Event Space:

• The contractor should be familiar with Cisco AV equipment commonly used in corporate event spaces.
• Additionally, they’ll ensure that broken equipment goes through the RMA (Return Merchandise Authorization) process.

Onsite Spare Equipment:

• Manage spare AV equipment onsite to ensure quick replacements when needed.

Benefits/Other Compensation Medical, Dental, Life Insurance, 401K.

Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

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Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking MS System Engineer for New York, NY