Technical Support Agent

Are you passionate about technology and customer support? Do you want to work with a world-leading software development company while advancing your IT career? Were looking for Technical Support Agent to provide exceptional technical assistance and make a real impact. What You´ll Do: - Provide technical support and guidance to customers using cutting-edge software products - Troubleshoot issues with empathy, professionalism, and a problem-solving mindset - Collaborate with a dynamic, multicultural team What We´re Looking For: - Fluent/Proficiency level in German and advanced English - Training or experience in IT technologies, especially Cloud solutions or Microsoft products such as Office, Outlook, OneDrive, Exchange, SharePoint, Lync Server, and Windows - Excellent interpersonal skills, empathy, professionalism, critical and logical thinking for effective problem solving - Previous technical support experience or IT technician background is a plus Why You´ll Love Working With

Us: - Full-time (39h/week) contract, Monday to Friday, 09:00 18:0 - Competitive salary: 20000 - 22000 gross/year + bonuses. - Work with a multicultural team and cutting-edge technologies - Extensive training and clear career progression nationally and internationally - Enjoy a supportive and friendly office environment in the heart of Barcelona If you´re ready to grow your IT career and provide top-notch support to an international client base, we want to hear from you Apply now and join our team.