Contracts Manager / Helpdesk Manager

• Manage team of 6 to 10 Property Repairs Co-ordinators
• Ensure smooth running of all Quotation, Work Instructions and Invoices
• Adhere to all Clients Service Level Agreements
• Ensure effective communication between all parties
• Responsible for weekly invoice and monthly revenue targets
• Deal and resolve challenging issues
• Ensuring the smooth running of in house diaries
• Weekly/Monthly Team Talks
• Reporting directly to the General Manager and Director
• Sales Force Database experience would be an advantage but not essential
• Regular presence at each site to ensure site evaluation is being conducted

• The successful candidate must be able to work very well under pressure and have experience in a similar role Facilities Management and / or maintenance experience is a must
• Prioritise workloads
• Excellent communication skills
• Computer literate
• Must be able to lead by example

All CVs must be in English and in Word.