Maintenance Help Desk Co-ordinator

Comprehensive Healthcare program with excellent additional benefits including weekly movie tickets, weekly coffee, half price Eurostar, 50% of various sporting suppliers and much more.

• Holidays accrued with length of service

• Regular staff outings and good company culture You will be required to carry out the following duties:

• Assist in the management of daily requests via the CAFM system/Help desk
• Liaise with Maintenance manager for allocation of works to contractors
• Liaise with allocated client from beginning to end, updating works on client specific web portals and our own CAFM software
• Ordering parts/materials from suppliers where necessary
• Raise Purchase orders for Contractors/Suppliers via CAFM system
• Monitor contractor performance against SLA’s
• Assisting with answering phones, screening sales calls, filing, copying, printing, scanning, collating and laminating of documents, post and general office administration duties

You will be required to deal with clients of all types, from tenants, property managers to Managing Directors, therefore we require someone with excellent communication skills who can demonsstrate great diplomacy when juggling works beween clients and contractors. The ability to work efficiently, multi-task and have foresight when prioritising contracts is essential. The following Education/qualifications are essential: Previous experience working on a facilities maintenance software package Excellent word, excel and outlook skills Minimum 3 years working for a facilities maintenance company

Exciting opportunity to join an established Mechanical and Electrical Maintenance Services provider with an outstanding reputation within the Facilities industry. The company is a fast growing SME that takes employee satisfaction very seriously. Offers training and progression opportunities for anyone who shows ambition and an eagerness to learn. In 2017 over 90% of our employees received further certified training in their field. Only recruit the most dynamic, talented staff with drive and motivation, in return the company will support you in meeting your future goals and aspirations. The company runs an employee referral program, for which you will receive a bonus award for any successful candidate that is placed. The company has regular staff outings and also regularly receive sporting tickets from our clients which are always distributed to our staff members first.