Business Systems Analyst with Senior Conversion Rate Optimization Specialist Hybrid (3 days onsite)

• Specific Skills Needed: / Top 3-5 mandatory and/or minimum requirements, * The Senior Specialist, Conversion Rate Optimization (CRO) reports to the Director of User Experience and is responsible for improving e-commerce performance through experimentation, analytics, and user behavior research. This role owns A/B testing initiatives, analyzes performance metrics, and delivers insights that improve conversion, engagement, and revenue across the customer journey., * Plan, execute, and analyze A/B tests across key e-commerce funnels, including homepage, PLP, PDP, and checkout.
• Develop and maintain a CRO roadmap based on data, business impact, and testing opportunities.
• Use tools such as Google Analytics, experimentation platforms (e.g., Insider), heatmaps, and session replays to analyze site performance and user behavior.
• Define test hypotheses, success metrics, and ensure statistical validity of results.
• Measure and report the impact of experiments and UX changes, providing clear recommendations to stakeholders.
• Conduct quantitative and qualitative user research to identify optimization opportunities.
• Collaborate with UX, Product, Marketing, SEO, and Engineering teams to implement and evaluate optimization efforts
• Manage CRO and analytics tools and work with third-party vendors as needed.

Do you have experience in Teamwork?, * Strong experience in CRO and A/B testing: ability to design, execute, and analyze experiments across e-commerce funnels (homepage, PLP, PDP, checkout).

• Advanced analytical skills: hands-on experience with tools such as Google Analytics (GA4), experimentation platforms, and behavioral analytics tools (heatmaps, session replays).
• Statistical rigor in testing: ability to define hypotheses, KPIs, and ensure statistical significance and validity of results.
• Proven experience with high-traffic e-commerce websites: demonstrated impact on conversion rate, engagement, and revenue.
• Top 3-5 desirable, * Data-driven and strategic mindset: ability to build and prioritize a CRO roadmap based on business impact.
• Experience in user research (quantitative and qualitative): combining behavioral data with user insights to identify opportunities.
• Strong cross-functional collaboration skills: experience working with UX, Product, Marketing, SEO, and Engineering teams.
• Familiarity with UX tools (e.g., Figma): for collaboration and basic design understanding
• Excellent communication skills: ability to translate complex data into clear, actionable insights for stakeholders.
• Required levels/ Years of Experience education - discuss whether there is flexibility
• 3-5+ years of experience with flexibility
• This the max amount authorized to be billed to Lux, not resources pay rate