IT Technician

JIRA Jamf Linux Mac OS Operations Leadership Enthusiasm Group Policy Communication Microsoft 365 Problem Solving Desktop Support Microsoft Teams Customer Service Active Directory Slack (Software) Google Workspace Technical Support Help Desk Support Business Valuation Process Improvement Employee Onboarding Single Sign-On (SSO) Microsoft Windows 10 Full Stack Development Artificial Intelligence Business Transformation Hardware Troubleshooting Mobile Device Management Software As A Service (SaaS) Virtual Private Networks (VPN) Zoom (Video Conferencing Tool) Troubleshooting (Problem Solving), * Gain exposure to enterprise-level technologies and a wide range of platforms

• Be a key contributor in a growing, forward-thinking organization
• Hands-on ownership-from onboarding new hires to resolve complex issues
• Work with both local and global users
• Opportunity to improve processes and make a real impact
• Partner with experienced IT teams and continue developing your technical skills * *

What You’ll Do

As the go-to IT support resource, you’ll provide end-to-end technical support and ensure outstanding user experience., * Serve as a primary support resource for IT related issues

• Troubleshoot hardware, software, and network-related issues
• Manage and resolve tickets while maintaining SLAs and best practices
• Own new hire onboarding, including account creation and equipment setup
• Support Windows 10/11, macOS, Linux, VDIs, and tablet platforms
• Provide Active Directory and Group Policy support
• Support business applications, SaaS tools, and collaboration platforms
• Troubleshoot and support MDM solutions
• Maintain and support standard and custom system images
• Assist with server, networking, phone systems, and VPN access
• Document solutions and help improve IT processes and standards
• Escalate complex issues to appropriate IT teams when needed, JIRA Jamf Linux Mac OS Operations Leadership Enthusiasm Group Policy Communication Microsoft 365 Problem Solving Desktop Support Microsoft Teams Customer Service Active Directory Slack (Software) Google Workspace Technical Support Help Desk Support Business Valuation Process Improvement Employee Onboarding Single Sign-On (SSO) Microsoft Windows 10 Full Stack Development Artificial Intelligence Business Transformation Hardware Troubleshooting Mobile Device Management Software As A Service (SaaS) Virtual Private Networks (VPN) Zoom (Video Conferencing Tool) Troubleshooting (Problem Solving) +0, Zebra Printers Detail Oriented Customer Service Business Valuation Smartphone Operation Full Stack Development Artificial Intelligence Business Transformation Laurentz Contact Resonance +0

TEKsystems is seeking an experienced IT Technician This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys solving technical problems, and is eager to build long-term career growth in IT. Our client is actively investing in their technology and people-and they’re looking for someone who’s enthusiastic, collaborative, and ready to be a trusted technical partner for the business., 2+ years Experience in:

• IT support environments
• Windows and macOS desktop support
• Active Directory and account management
• Office 365 and G-Suite support
• SaaS applications (Okta or other SSO, Slack, Zoom, Jira)
• MDM platforms (JAMF, Kandji, or similar)
• Ticketing systems and queue management
• Network and hardware troubleshooting
• VPN and access support
• Deployment, configuration, and maintenance of end-user device, * Passion for technology and continuous learning
• Strong troubleshooting and problem-solving mindset
• Excellent customer service and communication skills
• Comfortable working independently and as part of a team
• Organized, accountable, and proactive * *

If you’re ready to take the next step in your IT career and want to be part of a team where your work truly matters, we’d love to hear from you.

Skills:

Troubleshooting, Hardware, Customer service, technical support, Deployment, Desktop, Support, Imaging, Windows 11, Help desk, Troubleshooting hardware, O365, Windows, Office 365, Mac, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Shell Script Communication Phone Support Microsoft 365 Prioritization Issue Tracking Windows Desktop Customer Service Microsoft Office Computer Science Active Directory Operating Systems Technical Support Help Desk Support Computer Hardware Peripheral Devices Business Valuation Organizational Skills CompTIA Certification Information Technology Full Stack Development Artificial Intelligence Business Transformation Remote Desktop Services Microsoft Operating Systems Interpersonal Communications End-User Training And Support Troubleshooting (Problem Solving) Software Configuration Management +0

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.