Network Engineer

Configure and support switching, routing, wireless, and SD-WAN services.

Manage IP addressing, DHCP/DNS dependencies, routing policies, and segmentation.

Implement and maintain QoS standards for critical applications/voice where applicable.

Support remote access services and connectivity troubleshooting with security partners.

Execute change planning, risk assessment, implementation, and validation (CAB aligned).

Maintain network documentation, diagrams, standards, and as-built configs.

Key Performance Measures:

Change success rate (no incidents / minimal rollback)

Network availability and performance KPI attainment

Reduction in recurring incidents (problem elimination)

Compliance to standards (configs, segmentation, documentation)

Delivery timeliness for assigned projects/requests

Competencies and Behaviors:

Highest Standards (Skilled): designs and implements to standards; strong testing/validation.

Execution & Evolution (Skilled): delivers reliably; improves performance and maintainability.

Drive a Positive Customer Experience (Skilled): partners well with sites/app teams; communicates clearly.

Collaboration & Inclusion (Skilled): coordinates across Infrastructure, Security, and providers.

Bachelor’s degree preferred (or equivalent experience)

CCNA / equivalent preferred

Hands-on experience with enterprise switching/routing and WLAN

ITIL change practices familiarity preferred

Experience:

3-6 years in network engineering

Troubleshooting across L2/L3, Wi-Fi RF basics, and WAN pathing

Experience with SD-WAN operations (policy, overlays, monitoring)

Working knowledge of network security concepts (ACLs, segmentation)

Experience with vendor/carrier circuit delivery and troubleshooting

Documentation discipline (standards, diagrams, runbooks)