ServiceNow Developer

• 4-6 years of experience with ServiceNow Development.
• Broad IT experience of working within a large enterprise on implementation initiatives.
• Candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as ITSM, Service Portal, Custom apps, Governance, Risk & Compliance.
• Should have understanding on ITIL/ITSM processes.
• Good hands-on knowledge and experience of JavaScript, Glide and Jelly Scripting.
• Design and modify ServiceNow forms, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.
• Knowledge of best practices in ServiceNow development activities/coding.
• Integration with 3rd party tools using (web services, REST, SOAP, email, MID, etc)
• Troubleshooting Service Now performance issues.
• ServiceNow GRC implementation or development experience will be added value

Roles & Responsibilities:

• Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs.
• Help design and implement new products and features while also enhancing the existing product suite.
• Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, CMDB, GRC, Custom Development, etc
• Conduct Proof of Concept activities when necessary.
• Prepare run books on specific technology areas.
• Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow.
• Ability to multi-task and change priorities as needed.
• Applies innovative technical solutions to business and the application processes.
• Excellent written and verbal communication skills.
• Excellent analytical and Strong problem-solving skills
• Excellent teamwork and team building skills.

Academic & Professional Skills:

• ServiceNow System certified administration is a must
• Certified Implementation Specialist- ITSM is a must
• ITIL Foundations certification is a must.
• Bachelors degree or equivalent combination of education.