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Production Support Engineer: Observability & Automation

Genio
Leeds, UK
6 days ago
Apply on www.collegerecruiter.com
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
£35,000.0 - £43,000.0
Working hours
Regular working hours
Job source
www.collegerecruiter.com

Tech stack

Software as a Service Computer Programming Grafana

Job description

A leading SaaS company in Leeds seeks a Production Support Engineer to bridge customer support and engineering. Responsibilities include investigating user issues, resolving support requests, and collaborating with teams to implement improvements. Ideal candidates have strong troubleshooting skills, experience with observability tools, and programming abilities for automation. The role offers a competitive salary of £35,000 - £43,000, flexible working conditions, and generous benefits including training allowances and health plans.

Requirements

A leading SaaS company in Leeds seeks a Production Support Engineer to bridge customer support and engineering. Responsibilities include investigating user issues, resolving support requests, and collaborating with teams to implement improvements. Ideal candidates have strong troubleshooting skills, experience with observability tools, and programming abilities for automation. The role offers a competitive salary of £35,000 - £43,000, flexible working conditions, and generous benefits including training allowances and health plans. #J-18808-Ljbffr

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

10:40 min

Visualizing Prometheus open metrics using custom Grafana dashboards

Stijn Polfliet · LIVE

3:31 min

Revolutionizing computer programming through natural language code generation

Demetris Cheatham Demetris Cheatham +1 · World Congress 2024

2:24 min

Managing environmental components via Terraform core architecture

Talia Nassi · LIVE

1:21 min

Leveraging generative AI for application observability and security

Jemiah Sius Jemiah Sius · World Congress 2023

1:04 min

Visualizing Keycloak performance via standard Grafana troubleshooting dashboards

Alexander Schwartz Alexander Schwartz · World Congress 2025

1:34 min

Establishing feedback loops for production monitoring and analysis

Jemiah Sius Jemiah Sius · World Congress 2023

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World Congress 2025 • about 1 year ago

Software Engineering Social Connection: Yubo’s lean approach to scaling an 80M-user infrastructure

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5 steps for running a Kubernetes environment at scale thumbnail
57:09
LIVE • over 5 years ago

5 steps for running a Kubernetes environment at scale

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Photonic Computing: Programming a New Class of AI Accelerators (incl. Live Coding) thumbnail
29:32
World Congress 2026 Europe • about 2 months ago

Photonic Computing: Programming a New Class of AI Accelerators (incl. Live Coding)

Christoph Lohrmann, Utz Bacher

Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails thumbnail
29:00
World Congress 2025 • about 1 year ago

Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails

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Handling incidents collaboratively is like solving a rubix cube thumbnail
24:00
World Congress 2023 • almost 3 years ago

Handling incidents collaboratively is like solving a rubix cube

Nele Uhlemann

All your telemetry data from any source in one place thumbnail
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LIVE • almost 6 years ago

All your telemetry data from any source in one place

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