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IT Support Technician

Robert Half
Savannah, GA, United States
4 days ago
Apply on www.techcareers.com
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours
Job source
www.techcareers.com

Tech stack

Microsoft Windows Active Directory Microsoft Office Azure Active Directory 3-tier Architectures Zendesk User Administration Servicenow

Job description

Provide Tier 2 and/or Tier 3-level support to end-users for desktop systems, troubleshooting hardware and software issues efficiently within SLA guidelines.

Requirements

  • Associate or Bachelor’s degree in IT or related field.
  • 5+ years of experience in desktop/help desk support roles.
  • Proficiency in Windows and Office 365 troubleshooting.
  • Strong knowledge of Active Directory and Azure AD user management.
  • Familiarity with ITSM platforms such as ServiceNow or Zendesk.
  • Certifications such as CompTIA A+, ITIL Foundation preferred.

About the company

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.techcareers.com
Prepare application

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