Network Engineer - Enterprise and Carrier - CCNP SP
Stone Search
United States
10 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours
Job source
Tech stack
Microsoft Word
Microsoft Excel
Border Gateway Protocol
Microsoft Outlook
Cloud Computing
Complex Networks
Issue Tracking Systems
Multi-protocol Systems
Network Security
Routing
Cisco Nexus Switches
Open Shortest Path First (OSPF)
+6 more
Wide Area Networks
Computer Network Technologies
Office365
Juniper
Cisco
Servicenow
Job description
We are seeking a highly skilled Network Engineer to join our client’s managed services team where you will provide expert-level network and systems support for clients in a fast-paced, client-facing environment. Candidates should have a strong blend of Enterprise and Service Provider networking experience, with deep expertise in investigating and troubleshooting complex network infrastructures.
RESPONSIILITIES INCLUDE:
- Deliver high-quality network and systems support within a managed services center.
- Provide full lifecycle systems support for clients including implementation, troubleshooting, diagnosis, and resolution of complex issues.
- Own issues end-to-end until successful resolution is achieved.
- Maintain advanced, up-to-date technical expertise in networking technologies.
- Communicate clearly and professionally with clients and internal stakeholders.
- Accurately document all incidents, troubleshooting steps, and resolutions in the ticketing system.
- Demonstrate strong attention to detail and ownership in all tasks.
- Collaborate effectively in a team environment while also working independently with minimal supervision.
- Participate in on-call rotation.
- Lead and manage assigned technical projects.
- Multi-task effectively while prioritizing workload in a dynamic setting.
- Maintain a customer-focused, results-driven attitude at all times.
- Troubleshoot, isolate, and resolve both common and highly complex network/systems problems, independently or as part of a team.
Requirements
- Active Cisco CCNP Service Provider certification required
- 5+ years of experience in a service provider network role, with strong knowledge of optics
- Proven track record of successfully troubleshooting complex network issues
- Proficient with Cisco NCS, Nexus, ASR 1K and 9K equipment
- Versed with Nokia and Juniper service provider level platforms
- Strong working knowledge of VRF technology
- In-depth understanding of routing protocols: IS-IS, OSPF. BGP, and MPLS
- Familiarity with SD-WAN, cloud networking, and network security concepts
- Background using IT Service Management tools (ServiceNow preferred)
- Competent utilizing Microsoft 365 tools (Outlook, Word, Excel)
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