Engineering Support Administrator

Reporting to the Engineering Manager, the successful candidate will provide general administrative support to the Engineering department and oversee Customer Support activities.

Key Responsibilities

• Provide general administrative support to the Engineering department, including:
• collating information for product manuals
• creating route cards
• maintaining ECN Register
• collating Work Order folders
• recording of KPIs
• organising meeting rooms
• Maintain the Customer Support database.
• Timesheet submission management.
• answering and redirecting incoming calls
• maintaining stationary supplies
• logging materials cert and certificates of non-conformity
• Provide occasional cover in other departments.

Specific skills

• Able to use Microsoft Word and Excel. Other programmes such as PowerPoint and Visio would be advantageous.
• Highly organised, able to plan and manage own workload and handle documentation in a disciplined way.

Desired experience

• Experience in an Engineering, Purchasing or Finance environment would be an advantage.
• 25 days annual leave plus Bank Holidays (+1 additional day every 5 years’ service)
• 7% company pension contribution
• Cycle to Work Scheme
• Private healthcare inc. Mental Health Hub, discounted gym membership, health and fitness. products and activities
• Employee Assistance Programme inc. Wellbeing Hub and Digital Gym
• Group Life Assurance
• Group Income Protection
• Professional Development
• Company social events

Applications should be made with detailed CV, along with a letter of motivation indicating the position applied for, by 31 st January 2026.

Agencies need not apply.

Job Application: Engineering Support Administrator

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• Able to use Microsoft Word and Excel. Other programmes such as PowerPoint and Visio would be advantageous.
• Highly organised, able to plan and manage own workload and handle documentation in a disciplined way.