Travelling IT Support Specialist
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Prepare application
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Role details
Tech stack
Job description
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- 3 days ago +
Requirements
Education & Experience: A Bachelor’s Degree in Information Technology, Computer Science, or a related field; OR 4+ years of relevant IT work experience. Technical Proficiency: Strong hands-on experience with office hardware and software, including PCs, tablets, mobile phones, printers/copiers, Microsoft 365, and Google Workspace. Advanced IT Skills: Demonstrated expertise in core IT functions (e.g., hardware deployment, network troubleshooting, mobile device management, and user access provisioning). Physical Capabilities: The ability to occasionally lift up to 25 lbs. And safely climb a ladder for cable management or equipment installation. Work Authorization: Must be legally authorized to work in the United States. Clearances: Successful completion of a pre-employment drug screen, background check, and Motor Vehicle Record (MVR) check.
Benefits & conditions
As a Traveling IT Support Specialist, you will be the boots-on-the-ground technical expert for our remote and regional offices. In this dynamic role, you will install, troubleshoot, and maintain computer hardware, software, and mobile device systems. Beyond hands-on technical repairs, you will train system users, analyze support data to identify trends, and produce accurate summary reports to keep IT projects on track. The ideal candidate is an adaptable problem-solver with a strong working knowledge of modern office technologies, excellent analytical skills, and a readiness to travel to where the team needs them most. This postion requires 30-50% travel, with frequent travel to other ECC office for IT support. Connecting you to great benefits
- Weekly Paychecks
- Paid Time Off, Parental Leave, and Holidays
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- 401(k) w/ Company Match
- Stock Purchase Plan
- Education Reimbursement
- Legal Insurance
- Discounts on gym memberships, pet insurance, and much more!
About the company
Your career here is more than just a job - it’s your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind. Building stronger solutions together Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Req Id: 13969 × Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can’t be turned off. Required Cookies Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function:
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Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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