IT Support Specialist II job in Manhattan

Provide technical support for student tablets, provide computer support for faculty and staff, help with overall maintenance concerning technology within the CVM. In the absence of the IT Manager for Technical Support, as Lead Worker oversee and coordinate daily operations as needed. This involves supervising staff, ensuring tasks are completed efficiently and safely, and maintaining high standards of work quality. Facilitate communication and address any issues that arise.

• Requires a high school diploma (or equivalent) and two years of relevant experience. Requirements may be met through a combination of education and experience., * Ability to work independently, interact professionally to accomplish complex interdependent technical objectives.
• Certified IT support, wide knowledge of software applications, knowledge of system administration for multiple platforms.
• Bachelor of Science in Computer Science, Information Systems, Engineering or other related field preferred.
• An Associate degree in Computer Science, Information Systems or other related field and 3 years of experience in maintenance of hardware and software for multiple users may be substituted for a BS degree.
• Eight years of appropriate experience in maintenance of hardware and software for multiple users may be substituted for a BS degree.
• A minimum of 1 year of experience in configuration, maintenance and troubleshooting of hardware and software programs.

Sponsorship eligibility:

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.