• Configuration Management: Own and maintain configuration across all active Dayforce modules (Core HR, Payroll, WFM, Advanced Scheduling, Benefits, and Talent).
• Change Control & Governance: Review, test, and implement approved configuration changes through structured governance, maintaining version control and full audit documentation.
• Continuous Improvement: Identify and deliver system enhancements that simplify operational processes, improve data quality, or enhance user experience.
• Testing & Release Readiness: Coordinate regression and user acceptance testing for configuration changes and quarterly Dayforce releases. Validate results and oversee safe deployment.
• Compliance & Accuracy: Ensure configuration supports accurate payroll processing, meets legislative requirements, and maintains data integrity across all modules.
• Dayforce Roadmap Alignment: Review and interpret quarterly Dayforce release notes, assess system impacts, and lead the adoption of relevant new functionality.
• Stakeholder Collaboration: Partner with HR, Payroll, and operational leads to assess business requirements, prioritise changes, and ensure system setup continues to meet operational needs.
• Vendor & Support Liaison: Act as the key client contact for Dayforce Support cases and escalation, ensuring effective communication, resolution tracking, and internal knowledge capture.
• Knowledge & Documentation: Maintain configuration documentation, data dictionaries, and change logs. Build internal capability through knowledge sharing and user support.

• Hands-on configuration experience within Dayforce or similar across one or more modules (HR, Payroll, WFM, or Advanced Scheduling).
• Strong understanding of workforce management and HR/payroll operations, ideally in multi-site or shift-based environments.
• Proven experience in post-implementation system administration, configuration, and change management.
• Excellent analytical skills with the ability to translate operational requirements into practical system configuration.
• Experience in system governance and testing disciplines.
• Familiarity with UK payroll and employment legislation advantageous.
• Degree or equivalent professional experience in HR, Operations, or IT desirable., * Operational & Technical Expertise: Deep understanding of system configuration and its application in complex operational environments.
• Governance & Control: Structured approach to managing change and maintaining auditability.
• Problem Solving: Logical, data-driven approach to resolving configuration issues and driving process improvement.
• Collaboration: Strong partnership skills across HR, Payroll, and Operations; able to communicate effectively with technical and non-technical audiences.
• Attention to Detail: Maintains a high level of accuracy and documentation discipline.
• Adaptability: Keeps pace with system updates and changing business priorities.

Success Measures/KPIs

• Configuration accuracy and compliance maintained across all modules.
• Timely adoption of relevant Dayforce functionality from product releases.
• Reduced operational issues and improved process efficiency.
• Positive feedback from HR, Payroll, and operational end users.
• Well-controlled and auditable system change management process.

• Competitive salary and benefits package
• Hybrid working, 2 days in London based office & 3 working from home
• Holiday allowance
• 50% staff discount & 25% for family and friends
• Pension scheme

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