Network Support Engineer (Shift Role) - Systems Integrator

This is an excellent opportunity for a graduate or early-career engineer to join a network-focused technical support team, supporting enterprise networking environments rather than general IT., * Provide technical support across enterprise network environments.

• Monitor, troubleshoot, and resolve network incidents.
• Work across routing, switching, and firewall technologies.
• Escalate complex issues to senior engineers when required.
• Maintain accurate ticket updates and technical documentation.
• Work as part of a shift-based team to ensure continuous support coverage.
• Continuously develop technical knowledge and skills.

Technical Environment

• Cisco networking (routing and switching).
• Fortinet / FortiGate firewalls.
• Enterprise network environments.

The successful candidate will gain hands-on experience with Cisco networking and Fortinet security technologies while working within a structured shift pattern that provides a strong work-life balance and ongoing technical development.

The organisation is looking for someone with a genuine passion for networking and a strong desire to build a long-term career in routing, switching, and network security. A proactive attitude, curiosity, and willingness to learn are highly valued, with structured training, certifications, and clear career progression available for those looking to continuously develop their technical expertise., * BSc in Computer Networks, Cyber Security, or a related field, or CCNA certification.

• Early-career or graduate-level candidates preferred.
• Not suitable for current students.
• Strong interest in network engineering rather than cloud-focused roles.
• Committed to building a long-term career in networking.
• Good understanding of networking fundamentals.
• Strong communication skills with the ability to explain technical issues clearly.
• Demonstrated enthusiasm for learning and self-development.
• Positive attitude with a willingness to take ownership.
• Must demonstrate progression, curiosity, and a strong drive to develop, rather than remaining stagnant in the same role.
• Able to clearly articulate interest and motivation during the interview process.

• Harrogate-based (2 days per week onsite)
• Shift rotation:
• 2 days (7am - 7pm)
• 2 nights (7pm - 7am)
• 4 days off

Are you looking for an exciting new opportunity? Join a managed service provider with over 2 decades of experience delivering innovative IT, cloud, networking, cybersecurity, and communications solutions. Trusted by organisations across the UK, the company combines technical expertise with customer-focused services to help businesses modernise, secure, and optimise their technology environments.