IT Support Technician (M/F)

As a trusted point of contact for employees when an IT issue disrupts their day, your mission will be to: resolve issues, provide support, anticipate problems, and-above all-enable everyone to work under the best possible conditions!

Your playground:

maintenance of workstations, peripherals, telephones, and videoconferencing equipment

Hardware installation and configuration when employees arrive and leave

Day-to-day Microsoft 365 environment, including Exchange Online, Teams, SharePoint, OneDrive, Entra ID, and Intune

Participation in the company’s various IT projects: deployments, migrations, tool upgrades, and continuous improvement of the work environment

contribute to the organization of documentation and procedures to make support increasingly effective

(The position is based in Lyon and requires working in the office Monday through Friday.)

At least 3 years of experience in IT support, help desk, or desktop support

At least two years of post-high-school education in computer science or equivalent experience

Proficiency with Microsoft 365 and a strong familiarity with desktop environments, hardware, and peripherals

a solid foundation in networking, including knowledge of DNS, DHCP, VPN, and Wi-Fi

Knowledge of an ITSM tool and ITIL principles is a plus

agility, responsiveness, organization, independence, and a solutions-oriented approach

a genuine commitment to customer service and the ability to explain a technical problem in simple terms to users who may not be computer experts

and above all

Fluency in French is essential

Professional English is essential, both written and spoken

the ability to communicate comfortably with international counterparts on a daily basis and to work in English without it being a hindrance

If the idea of working in English every day in a challenging international environment appeals to you, this position should be of interest to you!!

a bonus of up to 30%

Monday through Friday, in person

an international and multicultural environment

a position at the heart of an IT team dealing with a wide variety of topics

Want to join an international team, solve problems, and make IT a real asset in everyday life?

Because recruitment can’t be improvised, Manajob handles the hiring process for its top client, which operates in the international finance sector within a multicultural environment where English is the day-to-day working language.

An agile, demanding, and dynamic environment, ideal for an IT professional who enjoys working with users, tackling technical challenges, and working in an international setting

The position is based in Lyon and is part of the IT team’s expansion.