Office Administrator (Fire & Security) - Temporary

TP Fire & Security Ltd
Norwich, UK
3 months ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
£28,000.0
Working hours
Regular working hours
Job source

Tech stack

Cyber Security Microsoft Office

Job description

  • Schedule Pre-planned Preventative Maintenance (PPM) & Reactive Maintenance works in a timely manner to ensure all Key Performance Indicators are met
  • Handling administrative and support activities.
  • Providing excellent customer service at all times and resolving issues in a prompt and professional manner.
  • Liaising with appropriate parties (both internal and external) to provide necessary updates and supporting documentation when requested.
  • Issue purchase orders when required.
  • Work with the management team to discuss and implement appropriate course of action
  • First point of contact for engineers regarding scheduling queries.
  • Arrange service schedules and create, amend and file associated documentation and service records.
  • Carry out general administrative duties in line with the departmental policies and procedures
  • Undertake any ‘ad hoc’ duties as requested by the Service Manager.

Requirements

  • Excellent customer service skills
  • A high degree of flexibility when faced with new challenges
  • Good negotiation, influencing, good planning and organisation skills
  • Ability to multitask and work under pressure.
  • Good numerical, written and verbal communication skills
  • Proficient in MS Office and IT skills
  • Experience of Fire/Security operations preferred but not essential.
  • ‘Can do’ attitude and a team player.
  • Right to work in the UK., * customer service: 2 years (preferred)
  • administration: 2 years (preferred)

Benefits & conditions

Pulled from the full job description

  • Employee discount
  • Free parking
  • Company pension
  • Health & wellbeing programme
  • On-site parking, Package will include:
  • 25 days holiday plus bank holidays
  • A central benefits programme that offers a wide variety of discounts including health and wellbeing programme

Office based 40 hours week; 8.00am - 17.00pm with 60 minute lunchbreak.

DBS and Security checks will be required for this role.

TP Fire & Security Ltd are an equal opportunities employer and are committed to respecting diversity, positively promoting equality, fostering equal opportunities and tackling discrimination in all that we do.

Job Types: Full-time, Permanent

Pay: From £28,000.00 per year

Benefits:

  • Company pension
  • Free parking
  • Health & wellbeing programme
  • On-site parking

About the company

TP Fire & Security, a BAFE-accredited, industry-leading provider of fire protection and security systems, has been established for over 35 years. We are currently seeking an experienced Office Administrator to join our team on a temporary basis for a minimum of 4 weeks.

This is an excellent opportunity to work for a well-established and reputable company, with the potential for the role to become permanent in the future.

Apply for this position

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