Operational support Admin/Help Desk

We are looking for an organised and detail-oriented Operational Support Administrator to join our team. This role plays an important part in supporting our Legionella control operations by ensuring that administrative processes run efficiently and that compliance documentation is accurately managed.

Working closely with our technical and management teams, you will help coordinate essential information relating to water hygiene services, ensuring records, reports, and communications are maintained to a high standard.

This is a full-time office-based role with opportunities for training, development, and progression within the business., * Provide general office administration including filing, scanning, and document management

• Support the administration of Legionella control and water hygiene compliance records
• Answer incoming phone calls and direct enquiries to the appropriate team members
• Welcome visitors to the office in a professional and friendly manner
• Maintain office supplies and arrange orders when required
• Assist with data entry and accurate record keeping using internal systems
• Support operational teams with scheduling and coordination of works where required
• Handle incoming and outgoing post and deliveries
• Assist with organising appointments and meetings
• Ensure confidential and sensitive information is handled appropriately

• Strong organisational skills with the ability to prioritise tasks effectively
• Good attention to detail and ability to maintain accurate records
• Proficiency in office software such as Microsoft Office (Docs, Sheets, Slides)
• Strong administrative and clerical skills
• Comfortable using computerised systems for data entry and document management
• Professional telephone manner and good communication skills
• Accurate and efficient typing skills
• Experience with sage would be beneficial but not essential, If you are organised, motivated, and enjoy working in a supportive office team, we would love to hear from you., * GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Pulled from the full job description Free parking Company pension On-site parking

L8 Protection.com Ltd is a growing SME based in Wisbech specialising in Legionella control and water hygiene compliance services. We support organisations in maintaining safe water systems and meeting regulatory requirements.

We pride ourselves on maintaining a friendly, supportive, and professional office environment, where teamwork and attention to detail are valued. Our modern office provides a comfortable and collaborative space where staff are encouraged to develop their skills and grow within the business.