ServiceNow Release Coordinator

Blue Rose Consulting Group, Inc. (Blue Rose) is seeking a skilled ServiceNow Deployment Lead to support a federal client in leading release coordination and deployment activities for a mission-critical ServiceNow portal implementation supporting federal operations.

In this role, you will own the end-to-end release and deployment process, coordinating closely with functional analysts, developers, testing leads, platform teams, and government stakeholders. You will help ensure production releases are planned, tested, communicated, and executed effectively in a secure federal environment. This role is ideal for someone who thrives in fast-paced deployment environments and can coordinate effectively across technical and functional teams., * Own the end-to-end release and deployment process for ServiceNow portal enhancements

• Coordinate code promotion through lower environments to production and completion of associated testing
• Oversee release planning, preparation, testing, and deployment readiness activities
• Coordinate release milestones across functional analysts, developers, test automation leads, and platform teams
• Communicate release status, risks, open issues, and action items to government and program leadership
• Monitor issues that may impact target release timelines and support resolution efforts
• Submit and track ad-hoc releases, hot fixes, troubleshooting requests, and impersonation requests
• Attend recurring technical coordination meetings and communicate updates and action items to developers and team members
• Maintain release documentation and support process compliance throughout the SDLC
• Drive release readiness activities to ensure successful, timely, and compliant production deployments, * Support high-visibility ServiceNow modernization initiatives within a secure federal environment
• Gain hands-on experience coordinating enterprise software releases and deployments
• Collaborate with experienced technical, functional, and platform teams
• Opportunity to grow within federal technology delivery, release management, and ServiceNow operations

Do you have experience in Enterprise software?, * U.S. Citizenship required

• Active Secret Clearance required
• Minimum of 3-5 years experience with deployment management
• Minimum of 3-5 years experience supporting Software Development Life Cycle (SDLC) activities
• Minimum of 0-2 years experience with the ServiceNow platform
• Experience supporting or organizing software release activities
• Strong attention to detail and ability to coordinate across functional and technical teams
• Effective written and verbal communication skills

Preferred Qualifications

• ServiceNow platform deployment or release coordination experience
• Experience coordinating releases across development, testing, staging, and production environments
• Familiarity with Agile delivery, DevOps practices, or CI/CD deployment processes
• Experience working with federal government stakeholders or secure federal systems
• Experience supporting change control, release governance, or production readiness activities