Helpdesk Administrator
CHC Limited
Armagh City, Banbridge and Craigavon, UK
2 months ago
- Discuss this with your agent
- Open in Claude
- Open in ChatGPT
Apply on uk.indeed.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
Tech stack
Computer-Aided Facility Management
Microsoft Office
Enterprise Software Applications
Job description
Working from our in-house FM Software Package the candidate will be trained to log-calls / update the systems to keep our information live in a busy Helpdesk environment.
Day to day tasks.
- Sending and receiving emails
- Raising and closing jobs on our FM Package
- Raising POs to Supply Chain
- Updating notes on job progress in a live environment
- Answering phones and liaising with engineers and clients
- Full training will be provided.
Requirements
- Experience of Microsoft Office packages
- Ability to work within a team structure
- Experience in a helpdesk role
- Good telephone manner & understanding of customer care
- Experience of CAFM systems would be an advantage
Benefits & conditions
Pulled from the full job description
- Free parking
- Company pension
- On-site parking
Apply for this position
This job is hosted externally. Click below to view the full posting and apply.
Apply on uk.indeed.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Good distractions
Loading talks and stories from around this role…