Helpdesk Administrator

Working from our in-house FM Software Package the candidate will be trained to log-calls / update the systems to keep our information live in a busy Helpdesk environment.

Day to day tasks.

• Sending and receiving emails
• Raising and closing jobs on our FM Package
• Raising POs to Supply Chain
• Updating notes on job progress in a live environment
• Answering phones and liaising with engineers and clients
• Full training will be provided.

• Experience of Microsoft Office packages
• Ability to work within a team structure
• Experience in a helpdesk role
• Good telephone manner & understanding of customer care
• Experience of CAFM systems would be an advantage

Pulled from the full job description

• Free parking
• Company pension
• On-site parking