Cloud Support Engineer

Jean Martin, Inc

United States

13 days ago

Apply on www.indeed.com

Prepare application

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Amazon Web Services Microsoft Azure Bash Shell Cloud Computing Cloud Engineering Linux Domain Name System (DNS) Monitoring of Systems Subnetting Virtual Private Networks (VPN) Python (Programming Language) Windows Servers

+8 more

Networking Basics Datadog Scripting Cloud Platform System Grafana Amazon Virtual Private Cloud (VPC) Information Technology Cloudwatch

Job description

Provide support for cloud infrastructure, applications, and services.
Troubleshoot issues across compute, storage, networking, and security components.
Assist in cloud deployment, monitoring, and configuration.
Manage incident resolution and maintain SLAs.
Collaborate with engineering teams to address system improvements.
Implement security best practices and backup strategies.
Document technical procedures and maintain knowledge base articles.

Requirements

Knowledge of AWS/Azure/GCP cloud architecture.
Understanding of Linux/Windows servers.
Networking fundamentals (VPC, VPN, Subnets, DNS).
Scripting skills (Python, Bash).
Monitoring tools like CloudWatch, Datadog, or Grafana.

Educational Qualification:

Bachelor’s in Computer Science, IT, Cloud Computing, or related field.
Cloud certifications preferred: AWS Solutions Architect / SysOps, Azure Administrator / Engineer, Google Associate Cloud Engineer.
Additional networking certifications (CCNA) are beneficial.